Glossary

The terms, in plain English

What the words of Spanish communities of owners, rentals, the MASC, AI and WhatsApp mean, with the Spanish law or the official source cited.

• AI agentA system that uses a language model to decide which steps to take and acts in your software through tools, guided by instructions and memory.
• Building assessment report (IEE)Technical report on the condition, accessibility and energy efficiency of a residential building in Spain. In the Comunitat Valenciana it is the IEEV.CV.
• BurofaxAn urgent Correos service that can certify a document's content, the date and the delivery, or the reason it could not be delivered.
• Data processor (GDPR)Whoever processes personal data on behalf of someone else, the controller, and on their instructions. The GDPR requires a contract for it (Article 28).
• Derrama (special levy)An extra payment the owners' meeting shares out among owners for a specific cost the ordinary budget does not cover, usually building works.
• Digital certificate in Spain (certificado digital)File or card that links a person to their signature data and confirms their identity: used to identify yourself and sign electronically in Spain.
• Fehaciente notificationA notice that leaves reliable proof that it was sent, arrived, when and with what content. Several Spanish laws require it without defining it.
• Horizontal Property Act (LPH)Spain's Law 49/1960 governs buildings split into flats and premises: common elements, shares, costs, owners' meetings, officers and debt claims.
• Large language model (LLM)An AI model trained on huge amounts of text that drafts, answers, summarises and extracts data. It is the engine behind chatbots and AI agents.
• Lease extension in Spain (prórroga del alquiler)Extension of a Spanish residential lease imposed by the LAU: compulsory up to 5 or 7 years, tacit for up to 3 more, and extraordinary ones on request.
• Listing agreement (nota de encargo)Contract in which an owner instructs a Spanish estate agency to sell or let a property: price, fees, duration and exclusivity. It is a brokerage contract.
• MASC (adequate means of dispute resolution)The attempt to negotiate that Organic Law 1/2025 has required in Spain since 3 April 2025 before almost any civil claim can be filed.
• Meeting minutes (acta de la junta)The record of what an owners' meeting decided: attendees, shares, agenda and resolutions with their votes. The president and the secretary sign it.
• n8nA tool that automates processes by linking apps in workflows, with your own code and AI agents. Use it in n8n's cloud or install it on your server.
• OCR (optical character recognition)Technology that recognises the text in an image or scanned document and turns it into digital text you can search, copy or process.
• Owner in arrears (propietario moroso)An owner who is behind on debts due to their community of owners. They may speak at the owners' meeting but not vote, and the community can claim the debt.
• Owners' meeting (junta de propietarios)The meeting of all the owners in a Spanish building and the community's main governing body: it approves accounts and budgets, appoints officers, decides works.
• Payment order procedure (proceso monitorio)The Spanish court route for a documented money debt: the court orders the debtor to pay and, without payment or opposition in 20 days, enforcement follows.
• Prompt injectionAn attack where text an AI model reads, such as an email or a PDF, carries hidden orders to make it ignore your instructions or do something else.
• Property manager (administrador de fincas)Who runs a Spanish community of owners for the owners' meeting: prepares the expenditure plan, collects and pays, carries out resolutions, handles upkeep.
• Qualified electronic registered delivery serviceElectronic delivery by a qualified provider on the trusted list, with a legal presumption of integrity, sender, recipient, and date and time.
• RAG (retrieval-augmented generation)A technique that finds the useful passages in your documents for each question and passes them to the language model so it answers from them.
• Tácita reconducción (tacit renewal of a lease)A new lease that arises when, after the contract ends, the tenant stays fifteen days with the landlord's consent and no prior demand (art. 1566 Civil Code).
• Universal meeting (junta universal)A meeting validly held without prior notice because all shareholders or owners attend and unanimously agree to hold it. Spain's LSC and LPH both allow it.
• Viewing form (hoja de visita)Document in which a Spanish estate agency records that it showed a property to someone on a date. It helps prove the introduction; it does not make them pay.
• WhatsApp 24-hour windowThe period each customer message or call opens on WhatsApp. Inside it a business can reply with free text; outside it, only with approved templates.
• WhatsApp Business APIMeta's official access for a business to send and receive WhatsApp messages from its own software. Today it is used through the Cloud API.
• WhatsApp message templateA message Meta reviews and approves before it is sent: marketing, utility or authentication. The only thing you can send outside the 24-hour window.